The Nigeria Liquefied Natural Gas (NLNG) company has reaffirmed its commitment to enhancing the operational efficiency of its domestic Liquefied Petroleum Gas (LPG) supply in Nigeria.

This move is part of NLNG’s continuous improvement culture, aimed at streamlining processes and improving customer experience.

At a recent stakeholder engagement session in Lagos, NLNG outlined its plans to digitalize certain processes, introducing a new platform designed to optimize regulatory processes, risk management, and buyer experience.

The platform will feature advanced technologies, including IT-supported relationship management, automated issue resolution, centralized real-time payments, and improved case management systems.

Tolulope Longe, Manager of Commercial Contract Management at NLNG, emphasized the company’s resolve to deliver 100% of its LPG supply to the Nigerian market.

She highlighted NLNG’s strategic roadmap, aimed at ensuring the accessibility and availability of LPG in the country, aligning with the company’s vision of being a globally competitive energy company that improves lives sustainably.

Longe stressed the importance of these improvement initiatives and NLNG’s push for LPG utilization as a clean energy source alternative to kerosene and other fossil fuels.

She noted that the company remains focused on growth and sustainability of the LPG market by continuously enhancing its supply processes in collaboration with offtakers.

NLNG has committed to collaborating with stakeholders to maintain pricing stability and long-term market viability. The company aims to strengthen stakeholder engagement and improve market efficiency in the LPG sector through enhanced customer interactions, minimized schedule disruptions, timely confirmations and deliveries, and prioritization of customers with demonstrable capacity.

As NLNG adapts to market realities, it remains committed to driving sustainability and delivering lasting value to Nigerians.