In a pioneering move, Sterling Bank has abolished transfer fees on all local online transactions, setting a new standard for customer-centric banking in Nigeria.
This bold decision, effective immediately, underscores the bank’s commitment to fair and inclusive financial practices.
Obinna Ukachukwu, Sterling Bank’s Growth Executive in charge of Consumer and Business Banking, emphasized, “Access to your own money shouldn’t come with a penalty.” He highlighted that this move is driven by the bank’s values, prioritizing customers’ needs and well-being.
Key benefits of the new policy include:
- Zero-transfer-fee policy: Sterling customers can now conduct local transfers via the bank’s mobile app without incurring any charges.
- Financial relief for individuals and small businesses: The elimination of transfer fees will significantly reduce transaction costs, providing a welcome respite for frequent users.
- Trailblazing move in Nigeria’s banking sector: Sterling Bank’s decision demonstrates its leadership in innovative banking, prioritizing customer convenience and satisfaction.
Ukachukwu noted that this decision reflects the bank’s unwavering faith in Nigeria’s future.
“We’re not yet the biggest bank in Nigeria, but we’ve been the boldest. Sterling fearlessly believes in the future of Nigeria, and this is us backing Nigerians with more than words.”